President & Chief Executive Officer Triple-S Management Corp.
President & Chief Executive Officer since 2016; Secretary since 2010; Vice President and General Counsel since 2008. Previously, Vice President and General Counsel at Puerto Rico Telephone. He holds a BA from Harvard University, an MBA from Stanford Graduate School of Business, and a JD from Stanford Law School. He completed the Advanced Management Program at Harvard.
Juan Serrano
Executive Vice President and Chief Strategy Officer Triple-S Management Corp.
President Triple-S Salud and Triple-S Advantage
President of Triple-S Salud and Triple-S Advantage since 2021. Served as Executive Vice President and Chief Strategy and Healthcare Delivery Officer of Triple-S since 2020 in charge of healthcare innovation and optimization. Served as CEO of Munich Health North America and Senior VP of Catholic Health Initiatives. Holds a bachelor’s degree from Baylor University with a major in BA.
Arturo L. Carrión Crespo
President Triple-S Vida
President of Triple-S Vida (formerly Great American Life Assurance Company of Puerto Rico, Inc.) since 1998. He served as a Vice President of Finance at GA Life since 1987. Previously, he worked at KPMG LLP from 1978 to 1987. A Certified Public Accountant, he has a BBA in Accounting from University of Puerto Rico.
José del Amo
President Triple-S Propiedad
President of Triple-S Propiedad since March 2017. He has held positions of increasing responsibility since joining the company in 1998, including Surety Manager, Manager, Vice President and Senior Vice President of Underwriting and, most recently, Senior Vice President of Underwriting and Claims. Previously, he worked at Universal Insurance Company. He is a certified public accountant with a BBA in Accounting from the University of Puerto Rico.
Ivelisse Fernández
Chief Growth and Customer Experience Officer Triple-S Management Corp.
Chief Growth and Customer Experience Officer since 2021. Principal Marketing & Communications Officer since 2018. She served as the Chief Administrative Officer of MMM and SVP of Human Resources at Banco Popular. She has a BA from the University of Puerto Rico, a master’s degree in Labor and Human Resources Management from Ohio State University and an MBA from Indiana University.
Víctor Haddock
Chief Financial Officer and Executive Vice President Triple-S Management Corp.
Chief Financial Officer and Executive Vice President since May 2021. He has over 20 years in leadership roles at public companies. At Magellan Health he was Senior Vice President and CFO of the Magellan Rx Management division; previously he was Magellan Health’s Senior Vice President and Chief Audit Executive. He has a BBA in Accounting from the University of Puerto Rico, Mayagüez, and an MBA from Washington University’s Olin Business School.
Ilia S. Rodríguez Torres
Chief Talent and Administrative Services Officer Triple-S Management Corp.
Chief Talent and Administrative Services Officer Triple-S Management Corp. since 2021 and she served as Chief Human Resources Officer since 2018. She has extensive experience in organizational design, culture change and talent development, at Doral Financial, Popular, Merck and Ferring Pharmaceuticals. She has a bachelor’s degree in social sciences from the University of Puerto Rico and a doctorate in industrial-organizational psychology from the Carlos Albizu University.
Dr. José E. Novoa Loyola
Chief Medical Officer Triple-S Management Corp.
Chief Medical Officer since July 2015. Served as Medical Director of the Cardiovascular Center of Puerto Rico and the Caribbean, as well as head of its cardiology department. He is certified by the Board of Cardiovascular Disease and the American Board of Internal Medicine. He studied medicine at the University of Puerto Rico and completed training in echocardiography at the Mayo Clinic in Rochester, Minnesota.
Chief Legal Counsel & Compliance Officer since 2021. Also, Chief Legal Counsel and Corporate Secretary since January 2016. He joined Triple-S in 2013 as Associate General Counsel. Previously, he was Deputy Chief of Staff for the Governor of Puerto Rico. He has a BA from the University of Puerto Rico, a master in International Relations from Johns Hopkins University’s SAIS, a Juris Doctor from the University of Puerto Rico School of Law, and an LL.M. from Columbia Law School.
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